Happy New Year! I hope that all is going well for you and Ed with your amazing BarbeSkew. Buying ours has proven to be one of the best purchases we’ve ever made (aside from those menial essentials in life like a house and a car!)
The BarbeSkew makes a huge difference when we’re entertaining outdoors and although we only bought it in September, we still managed to get plenty of use out of it before we tucked it away for winter. We even ‘BBSkewed’ on Bonfire Night! Jacket Potatoes rotated are delicious when using it.
We have now used the BarbeSkew twice, once with the rotisserie and once with the kebab skewers. On both occasions the results were excellent, with a nice even colouring on the outside of the food and the inside fully cooked. We also cooked with the lid down, which gave everything a delicious smokey flavour, just how barbecued food should taste. Bertie the BarbeSkew Bear looked on enviously, but we reminded him he was only supposed to eat honey and marmite sandwiches. All we need now are lots more warm, sunny days to enjoy barbecues, could you possibly add these to your product range –I bet the Dragons Den would be impressed!
It was great meeting you at the show. Please see some pictures attached. You are a legend and the bbq you invented is trully amazing. I wish your business all the best. I think i left a feedback last year on the website, but i can do it again, no problem. I can check the market and the interest in bbq’s in Ukraine, if you are interested.
Thank you so much for your assistance today and the quick purchase, and special thanks to Carey for getting the Barbeskew to our flat.
I have immediately assembled it and it is now on the terrace fully set up, waiting for good weather next weekend to be tried for the first time!
I can’t tell you how pleased I am to have bought the Barbeskew, I have been looking for a product like this for years. There is no doubt that this will make you millionaires and I don’t know what happened on Dragons Den but I can tell you….. I’m in!
There is no hurry for the BBQ so next week would be fine.
Also i just have to mention how professional your service is compared to most companies we have to deal with. Keep up the good work.
I was looking for a BBQ with a rotisserie and my partner found your website. The BarbeSkew looked to be what I was looking for and I bought a gas one from you last year using it throughout the summer. Not just for weekend BBQs but also during the week to cook dinner.
The product is great, the service is excellent and the aftercare service is second to none. When I had an issue there was no quibble, Ed personally ensured I received the replacement part and called to make sure I was completely satisfied. Big companies could learn a lot from Eds level of service.
Thanks Ed I am extremely happy with my BarbeSkew and the level of service I have received and would recommend your product to everyone who is looking for a fantastic barbeque.
Thank you very much for sending two new cage skewers, they look excellent can’t wait to use them this is a big improvement on the old cage, it’s nice to see your business evolve, your customer care is second to none
Thank you for the recent newsletter and wish you all a very happy Christmas and fantastic New Year. I also wish to thank you for all the support I’ve received since purchasing a BarbeSkew & hope your company will always be successful.
We would just like to reiterate our delight with the Barbeskew II we purchased and with the tremendous customer service before, during and since the purchase. We are particularly grateful (and impressed!) by the fact that you are willing to drive 200 miles on a sunday in response to our request for technical assistance. What more could any customer wish for?
All the best to yourself, your colleagues and your business too!
We have had a few problems with an early design of the barbeskew, but we were absolutely amazed with the speed that Ed and Carey responded to our e mail, and actually made a visit to our home on the Isle of Wight to rectify them. I can honestly say that we have never witnesed such good customer service anywhere, ever. Nothing was too much trouble. Modifications were made free of charge, problems fixed, and advice on how to care for our barbeskew was given.
many thanks for asking
i am the bbq king in my area
all were very impressed with the way it cooked2 x pork joints to absolute perfection
best bbq we have ever had, lots more to follow
a brilliant piece of kit
thanks very much
I’m please to say, I used the Barbeskew for the first time today. I have to say, it was pleasurable exprience. It was indeed the easiest outdoor cooking I have ever taken part in.
I used the rotating cages for home made burgers, and shop bought sausages – all cooked through in less than 30 mintues and tasted supberb.
A great product – thank you.
I would just like to say what a fab bbq. I have loads of bbq’s in the past but got brought a barbeskew july 2009 and would never use anything else. it’s so easy to use and the food is the best bbq food me and my family have ever tasted. I would and will recommend this product to everyone. I would also like to say the customer service is second to none.
Hello to you all at Barbeskew.
My Wife purchased your product (Barbeskew II) against my wishes.
I do not like barbequed food (as it tends to be burnt in places), my Wife is always worried about undercooked meat.
So a barbeque was a ridiculous item for us (so I thought)
However we tried it out last Friday (11th. September 2009) the meat was cooked beautifully
I enjoyed my very first barbeque (we are both the wrong side of 60) and my Wife had no fears of undercooked meat.
We did however have a problem with the rotating baskets catching as they rotated.
Mr. Ed Wray rang us on Saturday 12th. to find out if we had ordered a transformor/adaptor that we had enquired about.
We had, and whilst he was on the phone we explained the problem with the rotating baskets.
He very kindly explained to me how to rectify this problem.
I have since done this and our Barbeskew II is running to perfection.
I wish it had been around years ago as I personally have missed out a great deal.
However back to the present, wel done to all at Barbeskew with your excellent product and even better after sales service I know you will go from strength to strength.