Terms & Conditions
1. To be eligible for BarbeSkew’s online Price Guarantee (PG) you must first have purchased and paid for in full a BarbeSkew at barbeskew.com using a credit or debit card. The PG applies only to purchases made online at barbeskew.com and not those purchased by telephone or otherwise.
2. You must have found a genuine price on a website other than barbeskew.com for the same model of BarbeSkew. The total price (i.e. the price including all delivery costs and surcharges) for the BarbeSkew(s) must be cheaper than the BarbeSkew(s) first purchased through barbeskew.com and must be for the same model(s), and be sold in the UK over the internet in GBP currency. The website containing the cheaper online price must allow users to purchase that cheaper price online and not via any other methods. Websites showing prices but not allowing users to purchase the cheaper online price will not qualify for the PG.
3. PG is applicable only to the original purchase made online and any subsequent changes to a purchase will not be covered or be eligible for a PG.
4. Claims can be made only by submitting a PG form online, please click here. No claim for a PG can be made by telephone or otherwise. Incomplete PG forms will not be accepted. Forms must be received online at barbeskew.com no later than midnight (GMT) on the same day you purchased your BarbeSkew. BarbeSkew Company Limited reserves the right to demand and verify evidence of a cheaper online price.
5. BarbeSkew Company Limited is not responsible for any PG forms which are not received or which are delayed in transmission.
6. The PG will not apply where:
- the difference in cost between the purchase on barbeskew.com and the cheaper online price is the result of an error by the retailer of the cheaper online price (in which case BarbeSkew will attempt to remove the retailer’s cheaper online price in 24 hours)
- the cheaper online price is not available to the general public. Such prices include, but are not limited to, corporate discount prices, staff discount prices, wholesaler prices
- the cheaper online price has been discounted by the online retailer by use of vouchers, loyalty rewards, and including any other offers or incentives to reduce the total cost
- the cheaper online price is part of an online deal with an inclusive price
- BarbeSkew Company Limited is unable to verify, using reasonable means, that the cheaper online price is available. This may be at any time within 48 hours of receipt of your claim at the discretion of BarbeSkew Company Limited. If your claim form is submitted over the weekend, then BarbeSkew Company Limited will advise you 48 hours from the next working day
- you have exercised your right to obtain a refund or have cancelled your purchase before you apply for a PG. BarbeSkew Company Limited’s usual Terms & Conditions for cancellation and refunds apply.
7. To be eligible for a PG you must supply sufficient evidence of the cheaper quote in the form of a print out or an attachment of the price quote page that is required to BarbeSkew’s reasonable satisfaction, together with a copy of the conditions applicable to the cheaper quote. You should retain all the relevant print outs or the attachment until you have heard from BarbeSkew Company Limited that all relevant information is no longer required as proof. Please note any print out or attachment of the price quote page must be taken at the same time the cheaper price is found.
8. If the claim meets all the Terms and Conditions of the PG, a refund of the difference between the purchase cost on barbeskew.com and the cost of the cheaper online price, will be credited to the holder of the credit/debit card that was used to pay for the purchase at barbeskew.com within 28 days of the claim having been verified by BarbeSkew Company Limited. A refund will be granted for each BarbeSkew within a purchase that meets the Terms and Conditions of the PG.
9. The refund of the difference between the purchase cost on barbeskew.com and the total cost of the cheaper online price is the sole and exclusive compensation that will be made to qualified claimants who show that BarbeSkew Company Limited failed to meet its Price Guarantee. The difference between the purchase cost and the cost of the cheaper online price will be the total amount refunded. There will be no refund of any difference in any taxes, charges or surcharges.
12. One claim per purchase made and paid for in full at barbeskew.com only.
13. BarbeSkew Company Limited is the final authority on interpretation of these rules and no correspondence will be entered into.
14. BarbeSkew Company Limited reserves the right to terminate or amend the Price Guarantee at any time without notice.